Shipping policy
ORDER PROCESSING:
Please allow 2-3 business days to process your order. Expect an email within a week to let you know your order is on the way!
STORE PICKUP - 1012 SE 5th Street, Bentonville, AR 72712
Orders can be picked up Tuesday-Sunday from 10a-8p. An email will be sent when your order is ready for pickup.
SHIPPING
Orders are generally shipped within 2-3 business days using USPS or UPS. We do not ship outside of the continental United States at this time.
DOMESTIC SHIPPING RATES AND ESTIMATES:
Shipping charges for your order will be calculated and displayed at checkout.
REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at billing@fifthstreet.studio with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@fifthstreet.studio.